The design process should not be overlooked as it provides the designer with insights to their production. In fact, it is during this progression where they fully develop their existing ideas as well as promoting new ones. Bill Verplank breaks this process down into 8 simple phases.
Error – Idea – Metaphor – Scenario – Task – Model – Representation (Prototype) – Manipulation (Interaction)
Through these early developments, it helps the designer to understand, define and frame what needs to be solved and how to overcome it. For example, using a context scenario allows the designer to observe and comprehend the situation, the people and their needs in order to successfully reach their goal.
Some questions to consider to help create the aforementioned scenarios include:
WHO will be using the interface?
WHAT interferences should be considered?
WHERE will the interface be used?
HOW will the user interact with the device?
WHY should they use the interface?